Dear Madam, dear Sir,
Hereby I would like to express our satisfaction, colleagues and myself, for the very nice visit of Kyiv we had yesterday evening with Liza (bit.ly/yakovenko) as our guide. Her explanations were very interesting and stimulating and she answered our questions showing that she is knowledgeable. In a couple of hours we could have a fair picture of Kyiv. And she left us in a nice and good restaurant.
We would like to thank her again very much.